Date - February 28th 2015
Basement with bathroom renovation - When Kevin came to look at the job, he was far more thorough than any of the other contractors. His professional approach inspired confidence in him and even though his estimate was not the lowest one, I knew it was the most reliable with everything itemized and costed. Kevin and Emma are hard working, pleasant, and skilled people. The quality of the reno was excellent. I will recommend them to anyone seeking a renovation. 5 out of 5 stars rating!
Date - June 12th 2014
Bathroom Renovation - I was immensely impressed by the professionalism shown by Kev and Emma. They were very easy to deal with and were very quick to understand our needs. They gave us a lot of advice on material selection and Emma did a lot of work in finding us the right tile and hardware.
The project came in on time and in budget and the quality was top notch. They restored my belief that you can find decent, reasonably priced tradesmen in Calgary. I would have no hesitation using them again and would recommend them highly. Thank you both.
Date - June 6th 2014
Kev and Emma had a bit of a puzzled look when we told them we wanted a Zen bathroom. They were to do all the work while we were overseas and they had to make some decisions without always being able to consult with us. When we came back from our trip and opened the new bathroom door we were amazed. Their work had surpassed our expectations, and the bathroom was ready for us to give it a try right away, with candles and brand new towels. We love our new bathroom and our condo was left absolutely spotless. We had used Icon Customs Interiors in the past, we will use them again in the future, and we recommend them to our friends.
Date: November 30 2013
We had four contractors come to see our basement renos job. Some took pictures only, some just looked and said they could do the job but never got back to us. Others quoted us ridiculous prices and left us with a bad feeling. Then we met Kev and Emma. From the beginning we could tell they were professional and down to earth. We didn't feel like they were going to nickel and dime us and even gave us options to "upgrade" our bathroom shower at a very reasonable cost. I was surprised at how hard they worked, from 9:30am to 5:00pm most days to get the job done. We were very pleased with the end results and have recommended them to my parents so that they could get their kitchen done! We will be using them again for any other renos we would require.
Posted: July 22 2013
I must say.... When my wife and I first embarked on our quest to renovate our home in Calgary. I was a little daunted by the arrogance of many of the contractors we spoke to. We got quote after quote of what seemed like contractors taking advantage of a booming economy. I was starting to feel like I was the only person in Calgary that wasn’t an oil tycoon. The quotes we got were outrageous, that was IF, we even got a call back. We finally got in touch with Kev of Icon Custom Interiors. I talked to him on the phone and was immediately impressed by the amount of time he was willing to spend chatting and asking smart questions. This is an extremely busy guy let me say, but we still spoke for close to 20 minutes. Kev came in to look at what we wanted to do to our main floor. We hit it off, and what struck me most about Kev, was his ability to explain things in layman's terms, as well as give a re-assurance that costs would not get out of control. BEST DECISION OF OUR LIVES CHOOSING THEM AS A CONTRACTOR!!! The job was quite extensive, and Kev and Emma, did an incredible job quoting us on the work, and well as a very detailed and understandable breakdown of the timelines and scope of the project. Not to mention they were wonderful and easy to get along with. The work they did was beyond professional. There were some structural issues that I was worried about. I could not believe how amazing the solutions were that come from this company. Kev and Emma conquered every little(and large) structural issue with a calm demeanor, and a quiet comfort, that made us able to sleep at night. Not to mention, our kids absolutely loved them. My little 2 year old started asking for Emma constantly by day 4 of the renovation) Too funny. They were very kind to our family and often went above their obligations to offer us some incredible free advice on a myriad of different things we were working on etc. Our main floor looks like an architectural show home now. I could go on and on but let me tell you this.... When you get into a project as stressful as a large renovation, IT IS ESSENTIAL to have a contractor that communicates every step of the way, but also comforts the stressed homeowners. Our house looks amazing and the craftsmanship is of utmost quality. USE THESE GUYS. TRUST ME! You will not regret this decision. We will most certainly be using Icon for our next project. They make life easy for any renovation.
-- Andrew and Kirsten, Calgary
Posted: April 25 2012
Kev and Emma re-did about half of my condo last summer. It was a total gut of the kitchen, fireplace, half of the living room, as well as finishing my en-suite bathroom and updating the baseboards, ceilings, light fixtures, switches, and baseboards throughout the whole house. Before meeting Kev and Emma, I had actually given up on being able to do the reno that I wanted. I had spoken with 3 contractors previously, all of whom were well known names in Calgary, known for their contemporary/modern flair which is what I wanted. These guys came to my house, for about 30 minutes, looked around briefly and sent me a quote which caused my eyes to bulge. I had given up on my reno, until I saw some favorable reviews on Icon Custom Interiors. Kev came over, and spent nearly 3 hours with me, walking around my home, taking measurements, discussing options, and what my ideas were regarding the new kitchen and living room design. I was blown away at how honest and easy he was to deal with. Then I thought he'd abandoned me. It took about a 3 and half weeks to get a quote back from Kev. Turns out, he had spec'd the cabinets I wanted (extremely high gloss, white lacquered flat panels) to a number of cabinet companies and wasn't happy with the prices. So he was actually working on finding me a solution that would REDUCE my costs and still give me the product I want. At this point, I knew I had found a contractor that I was going to work with. Kev ended up doing my kitchen, bathroom, living room, a large window, refinishing ALL my hardwood, new baseboards, new ceilings, and a new fireplace for LESS than some other people in town had quoted me for JUST the kitchen. It wasn't all roses -- some of his sub trades were quite messy, and didn't stick to the timeline as well as they could have. But overall, a 6 week job was an 8 week job, which isn't too bad, considering. Many times, Kev did work that most other contractors would have said was "unforeseen" and would have charged more for. He spent two extra days moving a duct that we didn't know was there so that the kitchen would be perfect. He kept to the budget and to the quote exquisitely. I was never surprised with extra charges. Kev's quality and attention to detail was fantastic. He often obsessed over minor things which if he had not pointed out, I would NEVER have noticed. I would recommend him to anyone, and in fact, he's doing work for my neighbour right now.
-- Tim, Calgary
Posted: April 25 2012
There's not much to say other than Kevin and Emma turned our ratty little abode into a welcoming den that's would make even the most affluent, young, snobbish Calgarians in the city be cool with. While we had picked out most of the materials ourselves, Kevin was incredibly prompt with dealing with issues, bringing issues to our attention, and guiding us along the way in our first renovation project. As expected, the project itself was a learning experience, but the attention to matters after the completion of the project has warranted a high rating. It's clear to see, Kevin cares about your home, and his reputation, and that's a welcoming change from 90% of the contractors in this city who are ready to bound off to another job the minute something goes wrong. A year later, our new place is amazing, looks good and is well built. Great care was always taken to prevent damage on wood surfaces, and Kevin was more than happy to make adjustments and alterations to plans on the fly which was very flexible. Our condo was essentially gutted out. New hardwood flooring, new kitchen, new wall cabinetry, floor tiling, wiring and electricity, etc. All was taken care of. Thank you Kevin and Emma
-- Nish, Calgary
Posted: Jan 4 2011
I recently hired Icon to do some renovations to my home which included a complete kitchen (cabinets, countertops, backsplash, new island etc..) new floors (hardwood throughout the main floor as well as the stairs to the upper floor and hallway and tile in the bathroom and laundry). As well as refacing my fireplace, painting the walls and replacing baseboards and casings.
Kev did an excellent job and I was completely satisfied with the entire process, he finished the job in exactly the time he said he would and within budget. He was easy to talk to and I would not hesitate to recommend Icon to anyone looking to get work done to their home.
-- Kelly, Calgary
Posted: Nov 18 2010
Kev, was willing to work within my budget and as well let me do some of the work. Very positive personality and shows up on time.
-- Terry, Calgary
Posted: Jul 14 2010
Upon hiring ICON Custom Interiors, one can expect exceptional professionalism and excellent finishing detail. It is a breath of fresh air to work with someone with such talent and integrity. Thanks again Kev, I will be looking forward to more work together in the future :)
Posted: May 27 2010
I used Icon Custom Interiors for the renovation of my kitchen (which I wanted updating). I had all the cabinet doors and draw fronts replaced, hardwood flooring laid and new work surfaces.
All the work was done to a high quality leaving me very satisfied. Kev gave me great advise and helped me chose materials within my budget leaving me with a great looking affordable finish.
I felt comfortable leaving Kev unattended in my home and found him easy to talk to. All areas were left clean and tidy when he finished each day which really pleased me. Icon will be my first choice for any future work I require. I highly recommend him to anyone.
-- Mrs J, Calgary